Gallup

organization

Last mentioned: Mar 21, 2026

Timeline

  1. Gallup/Brookings Report

    Research identifies structural 'speed bumps' hindering the next phase of AI adoption.

  2. The ROI Gap

    Companies begin reporting stalled productivity gains despite high AI spend.

  3. Enterprise Integration

    Major software vendors (Microsoft, Google, Salesforce) embed AI across all core products.

  4. GenAI Emergence

    Launch of ChatGPT triggers global corporate interest in generative AI.

Stories mentioning Gallup 1

HR Tech Neutral

AI Adoption Hits Friction Point Despite Surge in Workplace Usage

A joint report from Gallup, Brookings Metro, and Johns Hopkins reveals that while AI usage is rising, organizations are hitting significant 'speed bumps' in full-scale adoption. The research highlights a growing gap between tool availability and the human infrastructure required to support it.

3 sources

About Gallup coverage

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